On this page you will find frequently asked questions about Refreshtool. We hope these answers will clarify some of the questions that you have about Refreshtool. If you have any questions that are not answered here, feel free to contact us.

  • How can Refreshtool save my organization money?
  • Refreshtool's ability to quickly connect to previously established data sources provides time savings. Your investment in Refreshtool will be recuperated within only a few uses and the amount of time your staff spends searching the network for data files will be reduced.

  • Can Refreshtool be used on multiple computers?
  • Refreshtool is a single license software, an organization that needs to have multiple copies installed will have to purchase a license for each installation.

  • Is technical support included with the purchase of a license?
  • Yes, you are entitled to 1 year of technical support at no additional charge. After this period, you will be required to purchase a Support Subscription which entitles you to continued technical support, bug fixes and updates for the life of your subscription.